Street and Public Lighting

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Reporting street lighting faults

All standard street lights within public roads are serviced by AusNet Services and its contractors. If you wish to report a street light fault or outage in a public road, please contact AusNet Services.

Please quote your National Metering Identifier shown on your bill, your name, address and the nature of the fault lighting in public places.

If there is a problem with a decorative street light in any of our townships, please contact Council on (03) 5772 0333 or email customer@murrindindi.vic.gov.au

Requests for additional street lighting

If you believe additional lighting is required, you can make a request to Council and officers will assess the area and arrange the installation of additional lighting if required.

Requests can be made by reading the Street and Public Lighting Installation Policy and completing the Street Lighting Request Application Form(PDF, 93KB).

Completed forms should then be emailed to customer@murrindindi.vic.gov.au including details of the precise location and circumstances.

Complaints about street lighting

In circumstances where an adjoining owner considers that a public street light is causing a nuisance to particular property or persons, a request can be made for an assessment by Council.

Annoying street lighting may be resolved by measures such as moving or redirecting the light or installing a shield to the front or rear of the light. If such measures are agreed by Council, the costs for the works are to be paid by the person who has made the request.  For enquiries in relation to decorative street lighting or solar lighting, please contact Council.

Requests to address street lighting issues can be made by contacting Council on (03) 5772 0333 or by emailing customer@murrindindi.vic.gov.au