Make an Online Request

Need something done in Murrindindi Shire? Make an online request using one of the links below.

Alternatively, you can make your request via the Snap Send Solve app. Only use this service for non-urgent requests - for any urgent or dangerous issues call (03) 5772 0333

If you can't see a category that meets your needs, use the Other Requests link below.

Roads and Parks

Submit a request for service or maintenance for parks, roads, paths or drains

For urgent matters regarding public hygiene or safety, or dangerous road conditions such as trees over roads, please call (03) 5772 0333.

Bins and Waste Collection

Submit requests related to kerbside bin collection and other waste and recycling services below.

Report a missed bin

Report a damaged bin

Report a stolen bin

Other Waste & Recycling requests

Animals and Noise Issues

Report a barking dog

Report a noise issue

For urgent matters regarding stock on roads or a dog attack, please call (03) 5772 0333.

Planning and Building

Council uses an online customer portal for all building and planning applications and enquiries.

Visit our online application portal

Local Law Permits

Local Law Permit Enquiry 

Not sure if you need a permit? Learn more.

Looking for Planning & Building? View the section above.

Health

Immunisation History Enquiry

Request an immunisation history for you or your child under 14 years.

Registration Certificate Copies

Get a copy of your registration for food, accommodation, hairdressing or caravan park premises.

Septic or Waste Water Enquiry

Submit your questions about septic systems in Murrindindi Shire.

General Enquiry

Any other Environmental Health request.

DindiLink

DindiLink is aimed at helping connect people in our community to the services they need. It is a service available for anyone who would benefit from being connected to their local community and linked into practical, emotional or social support.

Submit a request to connect with DindiLink support

Make a complaint

Make a complaint about our service

Make a Complaint about the quality of an action or service, delay or inaction of a service request, or a Council decision or policy position.

For more information, read our Customer Service Policy for our approach to managing contact and interaction with customers, to ensure all customers are treated in a consistent, professional, and ethical manner. 

Or read our Customer Complaints Policy for our standards for receiving, managing and responding to customer complaints.

Please note, if your complaint is regarding improper conduct or detrimental action, such as fraud or corruption, relating to Council, a Councillor or Council staff, please refer to our Public Interest Disclosures page.

Provide feedback

Give us feedback

We welcome your feedback on our performance at any time.